Key Training
Conflict Resolution

Training Axis uses a unique approach that shows managers how to head conflict off before it occurs, diffuse the situation once it arises and then effectively respond to the situation so that the team becomes even more productive.

Resolving Conflict in the Workplace
Identifying the five key sources of conflict and how to head them off. Once conflict has surfaced, how to voice opinions without causing argument which we call disagreeing agreeably.

Improving Communication
Learning how to listen for what colleagues are really saying and not getting blocked by their words. Exploring the various stages of listening and how to effectively communicate ideas, share objectives and ultimately influence decisions.

Building Your Department into a Team
Learn how to build an effective team and then coach them to their potential. Move your people from a “group of employees that just work together” into a highly functioning team.

Using our Differences as Assets
Acknowledgment of different ethnicities, genders, religions, national origin, and age. How to use these differences and underlying prejudices in the workplace to the team’s advantage.

  Clients Testimonials

From the initial needs assessments you performed with our General Managers to the customization of the materials to reflect our business climate, each of the services you provided resulted in competent and confident general managers.


Terri Lynn Cardonna, Director of Training , Krispy Kreme Doughnuts